Last updated: 29 June 2026
At Saunassa, your privacy matters to us. This Privacy Policy explains how Saunassa Ltd, Saunassa Franchise Ltd and Saunassa Events Ltd collect, use and protect your personal information when you visit our websites, make a booking, purchase a membership, attend an event, contact us or use any of our services.
Throughout this policy, these companies are collectively referred to as "Saunassa", "we", "our" or "us".
By using our website or services, you agree to the collection and use of your information as described below.
This Privacy Policy applies to:
Saunassa Ltd
Company No: 15127118
Saunassa Franchise Ltd
Company No: 16776712
Saunassa Events Ltd
Company No: 16465533
Together referred to as Saunassa.
Depending on how you interact with us, we may collect:
Payments are processed securely by our payment providers. We do not store your full payment card details.
When you visit our website we may automatically collect:
We only use your information where necessary to:
If you choose to receive marketing emails, we may also send updates about:
You can unsubscribe from marketing at any time.
We never sell your personal information.
We may share information with trusted service providers who help us operate our business, including:
All third parties are required to keep your information secure.
Where you book with or enquire about a franchised Saunassa location, your information may be shared with the relevant franchise operator solely for the purpose of providing your booking, membership or customer support.
All franchisees are required to handle your information in accordance with this Privacy Policy and applicable data protection laws.
Our website uses cookies to:
You can manage or disable cookies through your browser settings.
We will only send marketing communications where you have given consent or where we are permitted to do so under applicable law.
You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us.
We only keep personal information for as long as necessary to:
When information is no longer required, it is securely deleted.
Depending on your location, you may have the right to:
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse, loss or disclosure.
While no online system is ever completely secure, we continually work to protect your information.
Our services are not intended for children under the minimum age permitted by our booking policy without a parent or guardian's involvement. If we become aware that personal information has been collected unlawfully, we will take steps to delete it.
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated revision date.
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: hello@saunassa.co.uk
Website: www.saunassa.co.uk
If you are not satisfied with our response, you have the right to contact the Information Commissioner's Office (ICO).
Thank you for trusting Saunassa.